Management Review Team
Roger Carpenter, Quality Assurance Manager
Roger Carpenter’s educational background has served him well at MAMCO. As the custom injection molder’s
quality assurance manager, he is used to the importance of training.
“I originally was an industrial technology instructor for three years,” he
recalls. “I continue to teach many classes and training sessions here at MAMCO.”
Carpenter joined MAMCO in 1981 as an inspector. He became quality assurance manager only a year later,
where he has since spent his time interfacing with customers on their quality requirements and establishing
processes to ensure that those requirements are met. In addition, Carpenter works on implementing the
company’s ISO processes.
“Personally, what I enjoy most is the challenge of evaluating problems and determining how to
correct them. I like the combination of quality and engineering,” says Carpenter.
Technology has come a long way since Carpenter got his start in the early 1980s. He remembers when MAMCO
handled everything manually without computers. All manual measurements, handwritten control plans,
manual control charts and graphs. In the early 1980s the company bought its first computer, a two floppy
drive system with no hard drive.
“The technology of vision systems is constantly changing,” Carpenter
explains. “It makes the speed of measuring so much easier.”
Since then, the computer has come to aid literally every aspect of the manufacturing process including
Quality.
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